I hate this stove.
Submitted by Pmcinma -
3/12/2019
I purchased this stove a little over 6 months ago, in August 2018. I hate this stove. It was a total waste of money. The control panel is ridiculous. Not user friendly. It freezes and locks up to the point that you have to kill the circuit breaker to regain control of the oven. In the event that even the slightest drop of moisture hits the screen it completely goes haywire. I have had the stove turn itself on, to roast a lamb, by itself, when we weren't even using the appliance; walked into the kitchen, and there it was at temp, saying cooking lamb. It has switched itself to store demo mode twice, at which point you want to smash it with a hammer trying to get it back out of store demo mode. It bakes so uneven, and I have to add time to every recipe I have ever baked. Baking now is a complete guessing game. Nothing ever cooks in what any recipe calls for. The timer chime, if you arent standing in front of it, you will never hear it.
In December 2018, a little over 3 months after I purchased this stove, the front control panel and the inner control panel were both replaced under warranty. I was told at the time I essentially had a new oven as the brains were completely changed out. I was also told that day, when I was complaining about the front panel going haywire if it gets wet, or when its being wiped down, "oh you can't get that wet". Who has ever heard of s stove top that can't get wet? Moisture happens when you cook, pots boil over and spit. Its so Frustrating. The control panel is always messed up. Since the day the control panels where replaced, I've never been able to reconnect to the whirlpool app even though the stove says it is connected. I finally called today about that, out of frustration, and while on the phone the screen locked up yet again, and had to reboot with the circuit breaker, which at least led to the whirlpool tech saying you need service. So now I have a technician coming here again next week, for the 2nd time in less than 3 months on a $2000 stove that's only 6 months old.
I am about ready to cut my losses and junk this thing and purchase yet another new stove. If I could return it I would, in a second. Don't buy this stove. You'll regret it as much as I do I'm sure.
Originally posted on Whirlpool.com
No, I do not recommend this product
|