A basket full of troubles
Submitted by AaronK93 -
7/13/2019
We purchased our Maytag refrigerator a week after closing on our first house in February 2018 based on a salesman's pitch of Maytag being of great dependability and quality.
Initially, we were very pleased with the refrigerator. It was very quiet and the temperature was always right where it should be. We even lost power for 10 hours after a storm ripped through our town and the ice in the freezer didn't melt enough to refreeze into one big block of ice once power was restored. It was and still is very sleek looking, in our opinion. Plus, we are happy with the shelving and space.
The first issue we ever came across, while not a major one, was the refrigerator door developed a loud squeaking pop as it opened about two months into owning it. This didn't really bother me but it does bother my wife when I try to sneak a late night snack.
11 months into ownership, things went south. Our refrigerator began losing its ability to cool and stuff in the freezer began to thaw. The compressor started buzzing loudly. Luckily, everything was covered under warranty, being a new compressor and the labor. We had our smooth running fridge back!
We are now 3 months past the first major repair and the refrigerator has started freezing foods at the warmest temperature setting. If you check it at again after about 10 hours, it has thawed and is now too warm. The cycle repeats. The freezer got so warm everything thawed. The problem seems to not be with the compressor but with the defrosting system now as pulling the screws from the back wall in the freezer compartment revealed a large mass of ice blocking airflow above the evaporator coils. We left it unplugged and cleaned up the mess after it had melted and plugged it back in. Two weeks of our smooth running refrigerator and the problem is back.
Our refrigerator cost $1,100 and I wish it would have worked as long as one paying that much would think it would last. Now, I'll have to call a service tech back and eat the cost for him to come due to it being barely past it's 1 year warranty. I do like that it has a 10 year warranty on the compressor, but after a year you have to pay for the labor.
Our next refrigerator certainly won't be a Maytag and if the costs of repairs are near half of what we paid, I'll sadly dispose of what we had hoped to be a refrigerator that would last us years to come.
Originally posted on Maytag.com
No, I do not recommend this product
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