Great, except for scratches from warranty decal
Submitted by C.T. -
10/10/2018
Overall, I'm happy with this microwave, except for one thing: the metal 10-year warranty decal on the top right appears to have scratched it during transport. Unfortunately, I didn't peel this decal off within the 30 day cosmetic warranty as I was out of town for 3 weeks, so I'm now stuck with a machine that arrived with scratches. Unfortunately, Maytag doesn't seem to have any suggestions on how to repair it, other than cleaning it (note: this is not just sticker glue, these are scratches in the surface, likely caused by the metal edges of the warranty decal rubbing the surface during shipping. They first told me it was glue, and I made the mistake of scrubbing it and now there are additional scratches :-( ).
Besides the scratches it arrived with, I am happy with the microwave, especially as it's one of the few options in the market that has a real convection option (the only way I found to confirm whether it's real convection vs. convection+microwave energy was to look at the user manuals: if you can put metal pans in during convection, then it's real convection. I have successfully baked in metal pans in the Convection Baking mode with this microwave). Overall, it's a very good looking machine with a nice handle, the exception being the very shiny plastic control panel which would look better with a more matte finish like the protective cover that it arrives over it. The fan is strong the 3 highest levels are loud, but there is a more quiet option available on low. Overall, the build quality seems good, and I personally think that having the panel on the side is better than on the front door, since the door is a moving part which exposes the wires to endless friction -- I noticed on one competitor's floor model that the wire sheathing was cut/frayed where it left the box and entered the door).
My only complaint is the silly use of the METAL warranty decal over a delicate surface, causing the microwave to arrive with scratches that must have been caused during transport. I recommend that if you are going to remove it, do it ASAP so that you will still be within the 30-day cosmetic warranty. I also recommend being extremely careful with wiping this very delicate surface. (Note: Maytag may wish to advise whether this decal should be removed; however it comes across very heavily as a pre-purchase marketing sticker and not many people want to look at a "10 year warranty" sticker every day on the appliance once purchased).
Originally posted on Maytag.com
Yes, I recommend this product
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