Obvious defect! Recall needed!!!
Submitted by Surfgirl -
5/10/2018
Super frustrated!! I bought this particular stove for a guest apartment. I chose to go with Amana because several other brands I had never heard of. I need this smaller size for the space allowed in my kitchen so options are limited. Upon first delivery, it was discovered that the oven light was not working. The delivery man, (who was super nice) took out the light bulb and tested it in the oven that I'm replacing. The light bulb came on with no issues. We decided it would be best to send back the stove and order a replacement. Second delivery arrived, the same issue with the oven light. This delivery guy (impatient and not vey nice) said to return it and maybe order something else. Frustrated, I called the Amana customer service number(through Home Depot) and explained my situation. They mentioned that possibly I do not have the correct type of volts or the breaker does not have enough amps and that is why the light is not working. Fifty dollars later, my licensed electrician confirmed that the outlet has all the necessary power needed to operate the stove properly. I called customer service again and they stated they would send out at third replacement and if the same situation arises, to accept the delivery and a service order would be placed to have someone come out and look at the stove and try and fix the oven light. Third delivery arrived today, same oven light issue. The delivery guy (SUPER friendly and helpful) called the service line and scheduled service for me. I'm not holding my breath that this will be fixed. This is clearly a defect coming from Amana. I went back and read all the online reviews, and there are some comments that state the same issue as mine. I'm hoping the service person will be able to fix whatever defect came out of the factory and get my oven light to work. If not, this will be my LAST Amana appliance I ever buy again.
Originally posted on Amana.com
No, I do not recommend this product
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